Privacy Policy隐私政策

1. Introduction1. 引言

Sunshine Logistics Inc. ("Sunshine Logistics", "we", "our", "us") is committed to protecting the privacy of personal information of individuals who use our website at sunshinelogistics.ca (the "Website") or engage our freight forwarding and customs brokerage services. This Privacy Policy describes how we collect, use, disclose, and protect personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act ("PIPEDA") and applicable provincial privacy legislation.Sunshine Logistics Inc.（"Sunshine Logistics"、"我们"）致力于保护使用我们网站 sunshinelogistics.ca（"网站"）或委托我们提供货运代理及报关服务的个人信息隐私。本隐私政策说明我们如何按照加拿大《个人信息保护和电子文件法》（PIPEDA）及适用的省级隐私法规收集、使用、披露和保护个人信息。

2. Who We Are2. 关于我们

Sunshine Logistics Inc.
310-4888 Vanguard Road
Richmond, British Columbia V6X 0W6, Canada
Phone: +1 (604) 821-9898
Email: info@sunshinelogistics.ca
CBSA Licensed Customs Broker #3252Sunshine Logistics Inc.
310-4888 Vanguard Road
Richmond, British Columbia V6X 0W6, Canada
电话：+1 (604) 821-9898
邮箱：info@sunshinelogistics.ca
CBSA持牌报关行 #3252

3. Information We Collect3. 我们收集的信息

a) Information You Providea) 您提供的信息

When you submit a quote request, contact form, or other inquiry through our Website, we collect:当您通过我们的网站提交报价请求、联系表单或其他咨询时，我们收集以下信息：

• Full name and company name姓名和公司名称
• Email address and phone number电子邮箱和电话号码
• WeChat ID (optional)微信号（可选）
• Service type requested所需服务类型
• Origin and destination details始发地和目的地信息
• Commodity type and estimated volume商品类型和预计货量
• Any additional message content you provide您提供的任何其他留言内容

When you engage our services, we additionally collect business information necessary to provide freight forwarding and customs brokerage services, including Business Number (BN15), Importer of Record details, commercial invoices, packing lists, bills of lading, customs documentation, and financial and payment information necessary for service provision.当您委托我们提供服务时，我们另外收集提供货运代理和报关服务所必需的商业信息，包括营业号（BN15）、记录进口商详情、商业发票、装箱单、提单、报关文件以及服务所需的财务和付款信息。

b) Information Collected Automaticallyb) 自动收集的信息

When you visit our Website, we automatically collect certain technical information, including IP address, browser type and version, operating system, pages visited and time spent, referring website, and date and time of access.当您访问我们的网站时，我们自动收集某些技术信息，包括IP地址、浏览器类型和版本、操作系统、访问的页面和停留时间、引荐网站，以及访问日期和时间。

c) Information from Third Partiesc) 来自第三方的信息

In connection with providing customs brokerage and freight forwarding services, we may receive information from carriers and shipping lines, the Canada Border Services Agency (CBSA), Participating Government Agencies (CFIA, Health Canada, Transport Canada, etc.), co-loaders and overseas freight forwarders, and your designated agents or representatives.在提供报关和货运代理服务的过程中，我们可能从承运人和船公司、加拿大边境服务局（CBSA）、其他政府部门（CFIA、加拿大卫生部、加拿大交通部等）、拼箱商和海外货运代理，以及您指定的代理人或代表处接收信息。

4. How We Use Your Information4. 我们如何使用您的信息

We use personal information for the following purposes:我们将个人信息用于以下目的：

• To respond to inquiries and provide quotations回复咨询并提供报价
• To provide freight forwarding, customs brokerage, drayage, and warehousing services提供货运代理、报关、拖运和仓储服务
• To communicate with you about active shipments, customs releases, and related matters就在途货物、报关放行及相关事务与您沟通
• To file customs entries (B3, eManifest, etc.) with CBSA and other regulatory authorities向CBSA及其他监管机构申报海关进口（B3、eManifest等）
• To coordinate with carriers, drayage providers, warehouses, and other service partners与承运人、拖运服务商、仓库及其他服务合作伙伴协调
• To comply with legal obligations under the Customs Act, CARM, SIMA, and other applicable laws遵守《海关法》、CARM、SIMA及其他适用法律下的法律义务
• To maintain business records as required by Canadian customs and tax law按照加拿大海关和税务法律要求保存业务记录
• To improve our services and Website改进我们的服务和网站
• To send operational notifications and, with consent, periodic trade intelligence briefings发送运营通知，并在获得同意的情况下定期发送贸易动态简报

5. Disclosure of Information5. 信息披露

We disclose personal information only as necessary to provide our services and comply with legal obligations. Recipients of disclosed information include:我们仅在提供服务和履行法律义务所必需的情况下披露个人信息。披露信息的接收方包括：

• Canada Border Services Agency (CBSA): mandatory disclosure of customs entry information加拿大边境服务局（CBSA）：海关申报信息的强制性披露
• Other federal and provincial regulatory authorities (CFIA, Health Canada, Transport Canada, etc.): as required for permits, inspections, and compliance其他联邦和省级监管机构（CFIA、加拿大卫生部、交通部等）：用于许可证、检验和合规所需
• Carriers and shipping lines: cargo, consignee, and shipment details necessary for transport承运人和船公司：运输所需的货物、收货人和发货详情
• Drayage providers, warehouses, and other service partners: only information necessary to perform their services拖运服务商、仓库及其他服务合作伙伴：仅为执行服务所需的信息
• Co-loaders and overseas freight forwarders: only information necessary for shipment coordination拼箱商和海外货运代理：仅为协调货物所需的信息
• Professional advisors (legal, accounting): on a confidential basis专业顾问（法律、会计）：基于保密原则
• Successors or acquirers: in the event of a sale or transfer of all or part of our business继任者或收购方：在我们全部或部分业务出售或转让的情况下

We do not sell personal information to third parties. We do not disclose personal information for marketing purposes by unrelated third parties.我们不出售个人信息给第三方。我们不为不相关第三方的营销目的披露个人信息。

6. International Transfers6. 跨境传输

As part of providing international freight forwarding services, your personal and business information may be transferred to overseas service partners, including freight forwarders, carriers, and consolidators located in China and other countries. We require such partners to handle information confidentially and only for the purposes of the services contracted. Information transferred outside Canada may be subject to the laws of those jurisdictions, including disclosure to foreign authorities.作为提供国际货运代理服务的一部分，您的个人和商业信息可能传输给位于中国及其他国家的海外服务合作伙伴，包括货运代理、承运人和拼箱商。我们要求此类合作伙伴保密处理信息，且仅用于所合约服务的目的。传输到加拿大境外的信息可能受到这些司法管辖区法律的约束，包括向外国当局的披露。

7. Data Retention7. 数据保留

We retain personal information for as long as necessary to fulfill the purposes described in this Policy. Customs records are retained for a minimum of six years following the year of importation, as required by the Customs Act. Other business records are retained in accordance with applicable Canadian tax and corporate law (generally seven years). Inquiry information not resulting in a service engagement is retained for up to two years to enable follow-up.我们保留个人信息的期限以履行本政策所述目的所必需为限。海关记录按《海关法》要求自进口当年起保留至少六年。其他业务记录按照适用的加拿大税法和公司法保留（通常为七年）。未形成服务委托的咨询信息保留最多两年以便跟进。

8. Security8. 安全保障

We maintain reasonable physical, organizational, and technological measures to safeguard personal information from unauthorized access, use, disclosure, modification, or destruction. This includes encrypted transmission of Website form data, access controls on internal systems, and confidentiality obligations on all personnel handling personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.我们采取合理的物理、组织和技术措施，保护个人信息免遭未经授权的访问、使用、披露、修改或销毁。包括对网站表单数据的加密传输、内部系统的访问控制，以及对所有处理个人信息的员工的保密义务。然而，没有任何传输或存储方法是完全安全的，我们无法保证绝对安全。

9. Your Rights Under PIPEDA9. 您在PIPEDA下的权利

Under Canadian privacy law, you have the right to:根据加拿大隐私法，您有权：

• Access the personal information we hold about you访问我们持有的关于您的个人信息
• Request correction of inaccurate or incomplete information要求更正不准确或不完整的信息
• Withdraw consent for the collection, use, or disclosure of your information (subject to legal and contractual restrictions)撤回对收集、使用或披露您信息的同意（受法律和合同限制）
• Lodge a complaint with the Office of the Privacy Commissioner of Canada向加拿大隐私专员办公室投诉

To exercise any of these rights, please contact us at the address or email above. We will respond to verified requests within 30 days. There is no fee for reasonable access requests.如需行使任何上述权利，请通过上述地址或邮箱与我们联系。我们将在30天内回复经验证的请求。合理的访问请求不收取费用。

10. Cookies and Analytics10. Cookie与分析

Our Website uses a cookie-free analytics service (Microsoft Azure Application Insights, hosted in Canada) to count page views and understand which content is useful. Analytics does not set cookies, and we do not use cookies for advertising or behavioural targeting.我们的网站使用无Cookie的分析服务（Microsoft Azure Application Insights，托管于加拿大）统计页面访问量并了解哪些内容有用。分析服务不设置Cookie，我们也不将Cookie用于广告或行为定向。

11. Children's Privacy11. 未成年人隐私

Our Website and services are intended for businesses. We do not knowingly collect personal information from individuals under the age of 18.我们的网站和服务面向企业客户。我们不会有意收集18岁以下个人的信息。

12. Changes to This Policy12. 政策变更

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically.我们可能不时更新本隐私政策，以反映我们做法或适用法律的变化。本政策顶部的"最后更新"日期表明最近的修订时间。我们鼓励您定期查阅本政策。

13. Contact Us13. 联系我们